Design Processes, Capture, Connect and Share Knowledge
ProCarta is smart, simple software that does four things. First it helps organizations define and design processes. Second, ProCarta captures the tacit knowledge associated with these processes. Next, it connects content (documents, forms, websites etc.) to precisely where they are used. Fourth, ProCarta auto-generates your processes to the web for execution.
The pioneering work of Bill Jensen showed clearly how complexity and clutter inhibit productivity. ProCarta therefore champions simplicity and clarity. The tool itself is simple requiring only desktop software skills. The technical aspects such as flow charting and web generation are fully automated. Little or no IT intervention is required for implementation or ongoing support. Importantly, the software itself imparts much of the necessary discipline required to design and deploy effective processes.
Design Processes
ProCarta takes a process centric approach to improving productivity, based on the work of Edwards Deming. Focusing on processes provides clarity, a natural structure for workflow and a basis for continuous improvement. It also provides a wonderful structure for integrating content and operational knowledge. ProCarta enables subject matter experts to quickly design effective processes which are easily deployed or shared.
Capture Knowledge
Knowledge is the fuel of the knowledge economy. Unfortunately this fuel is rarely captured, codified or easily accessible. As a result, too much time is spent looking for information, reinventing the wheel or making unnecessary mistakes. This is a risky strategy when change is continuous and employee turnover is accelerating. With ProCarta, operational memory is easily captured and embedded in processes where it can be used over and over again.
Connect to Applications
Has your organization already developed a wide range of Word, Excel, Powerpoint or PDF documents? ProCarta connects your applications to the work where they are needed. Workers access these applications when and where they are needed to get work done.
Share Knowledge
Gloria Gery, a pre-eminent voice in training, taught us that it is easier to build performance into the process than into the performer. By sharing and clarifying how work gets done, the “cognitive load” on staff is greatly reduced and performance is enhanced. ProCarta, having captured knowledge within a process framework, integrates everything necessary to both “do and learn” The web auto generation feature of ProCarta allows this information to be instantly shared. Sharing promotes learning with in turn facilitates improved productivity.